Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient. File size: 4208 Kb
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File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server. File size: 50436 Kb
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Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. File size: 19642 Kb
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Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. File size: 119330 Kb
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How often did you write "Dear Mr. ..." and added a few sentences that were basically the same as usual? Why bother with repetitive things? ReplyButler automatically recognizes name, language and style of the e-mail and prepares an answer with the same features. It is remarkable how reliable the software recognizes the name of the e-mail sender and addresses him correctly. File size: 1806 Kb
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RemotePass Access enables you to remotely control any pc worldwide in less than 10 seconds! The only requirement is an internet connection. RemotePass Access works transparantly through Firewalls, Proxy servers and any other type of security system! Very easy to use and advanced remote support software featuring session recording, bidirectional clipboard and file transfer, chat, reboot and auto reconnect, wiew only and full control mode, ... File size: 1457 Kb
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versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end. File size: 19531 Kb
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RemotePass Access enables you to remotely control any pc worldwide in less than 10 seconds! The only requirement is an internet connection. RemotePass Access works transparantly through Firewalls, Proxy servers and any other type of security system! Very easy to use and advanced remote support software featuring session recording, bidirectional clipboard and file transfer, chat, reboot and auto reconnect, wiew only and full control mode, ... File size: 1039 Kb
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Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need.
Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. File size: 741 Kb
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VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. File size: 3743 Kb
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